Privacy Policy

Effective Date: 01.01.2025

At JoyJams Events, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data.

1. Information We Collect

We collect personal information that you provide to us when you use our website, sign up for our services, or interact with us through various forms. This may include:

• Name

• Email address

• Phone number

• Event details (e.g., event type, date, and preferences)

• Payment information (when applicable)

We also collect non-personal information, such as:

• IP address

• Browser type

• Device information

• Pages visited on our website

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To provide and personalize our event planning services

• To respond to inquiries and fulfill requests

• To process payments and manage bookings

• To send you updates, newsletters, and promotional materials (you can opt-out at any time)

• To improve our website and services based on your feedback

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. We use secure technologies to ensure your data is kept confidential.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist in providing our services, such as event vendors, payment processors, or service providers, but only for the purposes outlined in this policy.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Opt-out of marketing communications

• Withdraw your consent to data processing (where applicable)

If you wish to exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site and improve functionality. You can disable cookies in your browser settings, but this may affect some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with the revised "Effective Date."

9. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

JoyJams Events
Email: info@joyjamsevents.com
Phone: +27 82 441 4622
Website: https://www.joyjamsevents.com/